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People

 Learning

  Change

Labour Market Partners

INTRODUCTION TO LABOUR MARKET PARTNERS INC.

EXPERTISE AND GENERAL BUSINESS

Labour Market Partners Inc. (LMP) is a Canadian company highly qualified in developing organizational, community and national strategies for human services development.¬  The company™s principal, John Howley, has spent a career managing human services and helping to develop infrastructure and capacity for effective and cost-efficient program delivery. Twenty years of public sector leadership is complemented by sixteen years of human services consulting experience.

John Howley™s public sector roles include serving as Director of Employment and Training for Canada™s largest governmental social services organization, as Regional Counselling Consultant for the Government of Canada™s human resources development department, and as a front-line worker in employment, immigration and education services.

LM™s understanding of learning and development challenges derives from first-hand experience with legislation, policy, programs and institutions and above all, with communities and people in need. 

John has worked as an executive in diverse consulting projects in Canada and, the U.S. and Europe, and as a project directorand subject matter expert on a range of initiatives. Working with organizations who serve people with complex needs, John has expertise in designing, delivering and evaluating human services for mainstream and at-risk populations. These include youth, unemployed adults, groups subject to victimization and discrimination, sole-support parents, immigrants,remote Inuit and First Nations communities, and other socially excluded groups and communities.

John Howley also has experience in teaching at the post-secondary level, consulting on human development issues and engaging in organizational change as achieved through management and leadership development, staff professional development, intelligent program design, competency-based learning, capacity building, outcome measurement and community economic development.

Compendium of Project Samples

Territorial Labour Market Development

LMP was engaged in a number of key leadership roles in developing the Nunavut government labour force development strategy. The project began with LMP serving as co-negotiator representing the Nunavut government at the negotiating table for establishing the Canada ‚€ď Nunavut Labour Market Development Agreement.

Following the successful negotiations, LMP was hired as a subject matter expert by the Nunavut Department of Education to support the development of the technology necessary to support implementation of the complex programs covered by the comprehensive, long-term agreement. The outcome was a fully functionalelectronic case management system.¬  LMP compiled and analyzed the data generated by staff using the system to provide Nunavut and the government of Canada with timely and comprehensive reports on program performance. 

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LMP conducted field studies which resulted in a comprehensive report on Nunavut™s performance in labour market development programs delivered by the Northwest Territories under federal funding, and co-authored the report, Status Report on Nunavut Delivery of Labour Market Development Agreement Programs

LMP also conducted program and policy training for Career Development Officers and Income Support Workersand co-authored theLMDA Operations Manual and the Self-Employment Options Operations Manual.¬  In the same role, LMP also researched and co-authored numerous briefing notes intended for senior staff and the Nunavut Minister of Education, as well as extensive program documentation and reports, such as the NunavutAnnual Plan for LMDA 2000 - ‚€ė01, 2001-™02.

This project also involved work with the remote Nunavut communities in coaching staff and generating community proposals for government-sponsored projects.¬  LMP was also deployed by the Income Support branch of the Nunavut Department of Education in the development of operational guidelines for the use of special funds for Income Support Pilot Projects (Sivuniksaliurnik, November 2003).

Provincial and Municipal Program and Human Resource Capacity Building

LMP is engaged with the Ontario Ministry of Community and Social Services in the creation of Supportive Approaches through Innovative Learning (SAIL), a professional development program for municipal management and staff throughout Ontario.¬  These staff deliver social assistance, employment services, social housing, children™s services and related policy and financial administrative staff at the municipal level of program deliver on a regional basis across the province.

In partnership and close collaboration with Marianne Seaton and her company, CSI Inc., LMP designed the curriculum, conducted multiple pilot testing sessions of the learning materials in real time with management and staff from municipalities, and delivered the program successfully to more than 950 managers across Ontario in 2009.

In 2010 and possibly beyond, LMP and CSI will continue to lead the SAIL training and consulting team and promote and facilitate normalization of SAIL competencies in workplaces Province-wide.

Curriculum Design Consultation

LMP works on a demand basis with Cardinal Point Strategies, in curriculum design, group facilitation and organizational and community consultations.¬  Cardinal Point Starategies (CPS- formerly National Public Safety Services Group) is a leading US agency in global and community security.

LMP™s principal has been invited to serve in a leadership role with CPS on the Research Institute on Human Security and Cooperation, a think-tank designed to respond to threats to human security anywhere in the world.¬ ¬  The RIHSC team is drawn from a variety of disciplines across business, government and academia. This intensely objective team of world-class experts represents a broad array of disciplines and subject matter mastery to assist state and community governments and NGOs respond effectively.

International Hate CrimesTraining Initiative

The Law Enforcement Officer Programme for Combating Hate Crime in the OSCE Region was co-designed by LMP under contract with the largest regional security organization in the world, the Organization for Security and Cooperation in Europe (OSCE), represented by the council of fifty-six nations across Europe, Central Asia and North America (Canada and the U.S.A)

Hate Crimes training was delivered by LMP as part of the International Hate Crimes Training Team to senior police commands in session held in France, Hungary, Croatia, U.K, Spain and Ukraine.

The programme also incorporates a comprehensive assessment of police-community relations at the state level, which LMP designed.¬  The team consults with NGO organizations representing targeted populations for race-motivated crime, including religious and ethnic groups, sexual minorities.

Focus groups and key informants have included police commanders, community leaders, state prosecutors, legislators, and court justices including the Supreme Courts of Croatia and Ukraine.

In addition to training police internationally on hatecrimes response, investigation and prosecution, our work in the programme also resulted in strategic models for hate crime management based on proactive police leadership and community-based partnerships, and the creation of a hate crime data collection and dissemination process for participating OSCE states. 

Case Management Training

LMP co-authored with RANA International Inc. a comprehensive new training initiative for management and staff delivering Ontario™s social assistance program, Ontario Works.  The Advanced Case Management and Development Program; Supporting Employment in Casework provides training in theories, methods, tools and strategies for delivering employment assistance to disadvantaged and hard-to-employ unemployed workers.  Subjects include team building; modeling, mentoring and coaching; managing change; resolving conflicts; accessing employment training tools and resources; negotiating; mediating;  problem-solving and other key competencies for front line staff and management engaged in assisting individuals to financial independence through employment.

Legislation and Policy Development

LMP has been a contractor for the Ontario Municipal Social Services Association (OMSSA) in the design and delivery of staff training in provincial social assistance legislation and policy.. Our course materials address client eligibility, delivery of income support and employment assistance services, policy interpretation and application, case documentation and the accountabilities of clients and staff.  LMP designs multiple case studies and scenarios for these training sessions based on realistic profiles of current applicants and recipients

LMP has delivered this program to more than 1,200 participants from forty municipalities, with outstanding feedback and success.  Participants range from frontline case workers and provincial program supervisors to financial and program administrators, lawyers and community workers.

Labour Market Research

LMP is experienced in research on labour market issues, having consulted on behalf of a number of government departments with employers, educational institutions, nonĎgovernmental organizations and other stakeholders.¬  LMP participated in a major study by conducting academic research into labour market strategies in Western Europe, Scandinavia, Canada and the United States and reviewing social research into public attitudes and perceptions about unemployment across Canada. This research formed part of a final report submitted for the consideration of a national social strategy on unemployment.

LMP also conducted research on labour market transitions issues and strategies affecting youth.¬  This included designing and applying survey instruments for consultation with key stakeholders in youth employment, and completing an extensive report on the academic and applied research findings related to youth transition programs and initiatives 

Study of the use of career development tools is also among LMP research experience, and John is an active and highly regarded facilitator of career workshops 

Organizational Growth and Development

John Howley has senior management experience in public sector organizations, with extensive experience in negotiating service agreements among multiple public/private/community sector stakeholders in employment, education and training services. 

His professional experience includes the development of an Employment Services branch for the social services department of Canada's largest municipality, Metropolitan Toronto.  As program manager in various municipal employment initiatives and finally as Director of Employment and Training Services, John led the Department in expanding employment programs from serving 500 clients per year to more than 100,000 clients annually ten years later. This was achieved through negotiating delivery partnerships with more than one hundred organizations, including private sector employers, notĎforĎprofit service delivery agencies, boards of education, colleges of applied arts and technology, provincial ministries and Human Resources Development Canada.

John also initiated and organized four urban Task Forces through the office of the Commissioner of Community Services in Metropolitan Toronto. Negotiations were undertaken with corporate C.E.O.'s and leading community advocates to identify champions to lead these initiatives and to engage community stakeholders in addressing urban unemployment issues.

These efforts were successful in getting Metropolitan Toronto Council support for changes in the city's delivery system, including the creation of new and sustainable partnerships and programs.  Under John™s direction, these initiatives helped attract more than $100 million in annual public investment in urban job creation and training for unemployed workers in the regional municipality. John initiated the Metropolitan Toronto Task Forces on Skills Development, Opportunity Planning, Literacy, and Community Economic Development.

In micro-enterprise development, John is a past Director of Social and Entrepreneurial and Development Initiatives, a national agency that manages and advocates small business training for economically disadvantaged populations.

LMP possesses an advanced level of experience and understanding of the challenges and needs inherent in the project, being well-versed in staff, client, organizational and community needs and capacities throughout Ontario and in similar educational, social assistance and employment systems across Canada, in the U.S. and abroad.

LMP is also highly qualified in employment training services, having more than a decade of direct consulting experience in education, community capacity building, partnership development, career development; income support program development; employment programs design, delivery and evaluation; community and organizational development; and economic development.  The company™s principal, John Howley, has served in positions of high authority and responsibility in career education and training at several levels of government as a division head, program director, program consultant, author and curriculum developer, among many other relevant roles

The company has worked extensively with executive teams and various committees and other stakeholders to achieve organizational goals.  We use current and comprehensive process consulting strategies and modern management and behavioural science practices as consultants in teamĎbuilding, conflict resolution, facilitation, community consultation and program development and evaluation 

LMP participated in a major study by conducting academic research into labour market strategies in Western Europe, Scandinavia, Canada and the United States and reviewing social research into public attitudes and perceptions about unemployment across Canada. This research formed part of a final report submitted for the consideration of a national social strategy on unemployment.

John Howley has senior management experience in public sector organizations, with extensive experience in negotiating service agreements among multiple public/private/community sector stakeholders in employment, education and training services. 

In micro-enterprise development, John is a past member of the Board of Directors of Social and Entrepreneurial and Development Initiatives, a national agency that manages and advocates small business training for economically disadvantaged populations.

LMP Skill Sets

 Curriculum design

  Program facilitation and delivery

  Community consultation

  Planning, implementation and evaluation of education and training programs and services

  Process consultation and customized solution design

  Organizational, staff and community development

  Training design for legislation, programs and policies

  Negotiation and administration of federal-provincial-territorial agreements, programs and services

  Training on privacy legislation and requirements

  Labour market program databases

  Labour market information systems design

  Staff training and development

  Community capacity building

  Partnership development

  Community-based facilitation

  Job position description systems

  Case management practices and systems

  Developing client agreements and plans of action

 Contract management

  Counselling skills

  Problem-solving

  Conflict resolution

  Negotiating and mediating

  Principles and practices of Community Economic Development

  Measurements and accountabilities in program delivery

  Working effectively with clients, partners and other stakeholders

  Financial and accounting procedures

  Achieving results with available funds and resources

  Managing human rights and discrimination issues

Staff Training and Development

LMP also delivers staff development programs for municipalities, provincial departments, community-based agencies and other non-governmental organizations™ managers and delivery agents in:
 

LMP has also delivered staff development programs for municipalities, provincial departments, community-based agencies and other non-governmental organizations™ managers and delivery agents in human services in:

 Coaching

 Competencies in Communication

 AppliedProblem Solving Models

  Interest-Based Negotiating

  Capacity Building

  Case Management

  Decision-Making

  Employment Counselling

  Case Management

  Client Assessment

  Conflict Resolution

  Team Building and Team Care

See our client list for private sector, governmental and not-for-profit organizations who have found success with LMP.

Other corporate experience

 Conducting large scale formative and summative evaluations in health, social services, education, labour market programs.

 Designing advanced training modules for supporting case work with at-risk populations

  Developing a delivery partnerships for parenting programs in Northern Ontario

  Directing employment, education and training programs for unemployed workers on behalf of Canada largest regional municipality

  Building partnerships with stakeholders of all types to support training, education and employment of special needs groups, including aboriginal persons, sole-support parents, youth and recent immigrants

  Developing program policy guidelines and procedures for a national social housing program

 Providing technical consultation services on program database development

  Facilitating groups and conducting stakeholder sessions on behalf of clients ranging from provinces and territories to Canada™s top fifty companies, and to advocacy groups and non profit associations as diverse as the Ontario Association of Police Educators; the Association of Municipal Employment Services; the National Life/Work Centre; the Ontario Municipal Social Services Association; the Canadian Guidance and Counselling Foundation and scores of others.

Introduction

Labour Market Partners, Inc., a federally incorporated company operating from Toronto, Ontario, Canada, is owned and operated by John Howley, corporate President & CEO. John has a Master of Education degree in adult education from the University of Toronto and a Bachelor of Arts degree, majoring in Sociology, from St. Francis Xavier University in Nova Scotia. 

LMP has been contracted widely in building capacity in human services at all levels, from the organizational and community level to state at the provincial and national level of governance.

LMP™s work since its inception in 1997 has been focused on:

Province-wide learning and professional development program design and delivery across Canada

Multiple-state human rights and police education program design and delivery in Western and Eastern Europe and Central Asia

Territorial negotiations and program implementation in Canada™  Arctic regions

Community-based capacity-building in urban, remote and Far North cities, towns and hamlets

Learning Innovations

Organizational Development

Policy Development

Strategic and Communications Planning

The range of human services in which LMP has been deployed includes social assistance, human rights, employment and labour market development, community economic development and crime prevention and response.

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